Product support
Tell us the screen, iOS version, and steps involved. Do not send sensitive information that is not needed to explain the issue.
TODAYONE / SUPPORT
There is no support form and no account required. Contact the business support mailbox directly.
support@fangtangtech.comTell us the screen, iOS version, and steps involved. Do not send sensitive information that is not needed to explain the issue.
You may ask to delete support correspondence or ask about this policy. Local app data can be cleared directly in Settings.
Include the Apple order or transaction information when relevant. Never send a password, full card number, or Apple Account credential.
A support case closes when resolved or after 30 consecutive days without a response. Correspondence is retained for 12 months after closure.
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